Terms and Conditions
These Terms & Conditions are entered into by and between you, the user (“you”) of this website and UniqueUrn by SiamCeramicHandmade as the operator of this website (“UniqueUrn”, “we”, “us” or “company”).
Privacy statement – marketing communications
Accessing the website and account security
We reserve the right to withdraw or amend this website, and any service or material we provide on the website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the website is unavailable at any time or for any period. From time to time we may restrict access to some parts of the website, or the entire website, to users;
Certain parts or features of a site may require registration or may otherwise ask you to provide information to participate in certain features or to access certain content on the site (“My Account”). Examples of account details include but are not limited to username, address and contact information. The decision to provide this account details is purely voluntary and optional; however, if you elect not to provide such information, you may not be able to access certain content or participate in certain parts or features of the site.
You agree that you will not provide any false information to us or create an account for anyone other than yourself without permission.
If you register with a site, you are responsible for maintaining the confidentiality of your password, if any, and for restricting access to your account so that others may not access the password-protected portion of the site. You accept responsibility for all activities that occur under your account, email or password, if any, and agree you will not sell, transfer, or assign your account.
You understand and agree that UniqueUrn shall not have any liability to you or any other person for any termination of your access to the sites or the removal of account details concerning your account. UniqueUrn will determine your compliance with these terms and conditions in its sole discretion and its decision shall be final and binding and not subject to challenge or appeal.
Intellectual property rights
The website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, the designs, and all product ideas selection and arrangement thereof), are owned by the UniqueUrn, its licensors or other providers of such material and are protected by Thailand and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
You also warrant and agree that you shall not: (1) impersonate, or misrepresent your affiliation with any other person or entity, (2) upload, post, publish, transmit, reproduce, distribute or in any way exploit any information or other material obtained through the website for commercial purposes (other than as expressly permitted by the provider of such information or other material), (3) engage in spamming or flooding, and/or (4) attempt to gain unauthorized access to other computer systems through the website. Except as otherwise expressly permitted herein, you may not upload, post, publish, reproduce, transmit or distribute in any way any component of the website itself or derivative works with respect thereto, as the website is protected by copyright.
Additionally, you agree not to otherwise attempt to interfere with the proper working of the website and you agree to report any violation of these Terms & Conditions by others of which you become aware.
Reliance on product posted
The handmade and hand painted production process for all our collection pieces means that not all items are the same-indeed our proposition is that they are unique, for example, each porcelain/ceramic urn glaze is hand-painted individually and therefore the product photo on the website may not be an exact match but very similar. The information presented on or through the website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the website, or by anyone who may be informed of any of its contents.
This website may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the UniqurUrn. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
Links from the website
If the website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this website you do so entirely at your own risk and subject to the Terms & Conditions of use for such websites.
Disclaimer of Warranties
YOU UNDERSTAND THAT YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
UniqueUrn assumes no responsibility for any delays, interruptions, errors, defects, omissions, or deletions, related to the communications line failure, operation or transmission, alteration of, or theft or destruction or unauthorized access to, user communications. The site may be unavailable from time to time due to maintenance or malfunction of computer equipment or for various other reasons UniqueUrn is not responsible for any technical or non-technical malfunction or other problems of any hosting services, computer systems, servers or providers, telephone networks or telephone services, computer or mobile phone equipment, software, failure of Email or players on account of technical problems or traffic congestion on the Internet or in connection with the site, including injury or damage to a user’s or to any other person’s computer, mobile phone, or other hardware or software, related to or resulting from using or downloading content in connection with the web and/or in connection with the site.
THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Limitation on Liability
IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
If UniqueUrn is liable to you the limit of that liability will be the amount paid by you for the related Product.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Acceptance of The Terms of Purchase
By using the website to purchase products online by placing order, you confirm that you are at least 18 years old.
Ordering by completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note that products will not be sent (or links to online products) until we have authorization from your payment issuer.
We will not be liable if there is a delay, and we will not accept your order if payment is not authorized. Certain steps must be followed for a contract to be formed, as described below.
After you have placed your order: You will receive an email to acknowledge your order. It will confirm which product details you have ordered. This email is not an order acceptance from us. When an order for products has been placed, you will be redirected to a “Thank You” page.
Validating your order
We do not have to accept your order, and for example, we will not accept your order if: (1) we do not have the products in stock, (2) your payment is not authorized, (3) there is an error on our website regarding the price or other details of the products, and/or (4) you have cancelled it in accordance with the instructions below. We reserve the right to refuse any order you place with us. If we refuse your order, we will attempt to notify you by the Email address you have given us with the order. Your credit or debit card will normally not be charged if we refuse an order, but we will process a refund if the charge has been made against your card.
Errors on our site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered and we have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund or other promotional offer or containing any incorrect information or typographical errors. We have the right to refuse or cancel any such orders, whether or not the order has been confirmed and/or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.
Canceling an order before the product has been sent
If you change your mind after placing an order, you can cancel it at any time before we send it, but you will need to contact us by email to give us your order number and forward a copy of your order document that was emailed to you, then you will receive a refund for the purchase price minus a 10% for payment managing and re-stocking fee.
The custom made and engraved order which are under producing or ready to ship and the shipping charge of them cannot be canceled and refunded.
Returning products after sending
Each product sold under UniqueUrn through uniqueurn.com is guaranteed. If you are not satisfied with the product after receiving it, please contact us to discuss for return or refund, as indicated in the guarantee. The products have to be unused with no damage.
The custom made and engraved order and shipping charge of them cannot be returned and refunded.
Damaged products by transportation
Although we have inspected and cared to pack your shipment as good as possible, but occasionally an item can be damaged by transit. If this happens please contact us after received the shipment within 5 days with photos or directly contact the shipping company in your local immediately for investigation. After claiming approval, then we will send the replacement to you as soon as possible.
Prices throughout the website are quoted currencies in THB฿ (Thai Baht) and USD$ (US Dollar), then payment can be accepted in THB฿ and USD$ by your selection.
While we make every effort to ensure that the products shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If products you have ordered are unavailable, you will be notified as soon as possible. The price you pay is the price of the products shown at the time you place your order, even if the price of the product has since changed.
We ship worldwide by airmail (door to door) with insurance. The shipping cost is free to Thailand, but other countries are calculated at the checkout details. The shipping is calculated based on the delivery country zone and total weights. You can get information on Shipping Service page.
Your order will be arranged within 1-3 working days on receipt of payment and the shipping take 4-7 working days from dispatch.
Once your order has been dispatched you will get an order tracking no. by Email which you can track your shipment from the carrier website.
You can prefer to pay by Visa, Master and JCB card or by bank transfer.
(1) Your payment by credit/debit card will be debited for your order at the time the order is placed. By submitting an online order with UniqueUrn by SiamCeramicHandmade through uniqueurn.com, you expressly agree not to request a “charge back” of any fees or payments for said orders, and that no dispute with UniqueUrn through uniqueurn.com will be raised with or adjudicated by the credit card company.
(2) Your payment by transfer money to our UniqueUrn by SiamCeramicHandmade bank account which we will get the information when submitting and order. After you transfers the payment and inform us by Email, then we will check on our account and confirm you. You expressly agree not to request a “charge back” of any fees or payments for said orders, and that no dispute with UniqueUrn through uniqueurn.com will be raised with or adjudicated by the bank.
Rather, you agree to contact UniqueUrn directly to resolve the issue or obtain a refund pursuant to the product guarantee. Where an offer mentions that an item is reduced in price, the discount will be calculated at checkout before any postage or packaging charges are applied.
All products are subject to availability. If we are unable to fulfill your order, we will inform you as soon as possible. Where we have accepted your order, we will use reasonable efforts to fulfill your order by any delivery date agreed between us and set out in our acceptance of order, or if no delivery date is specified, within 10 days since the date of your order, but in case of your custom made order, we will directly inform the production period to you. If we are not able to fulfill your order within these time-scales we will try to inform you as soon as possible. You must make all arrangements necessary to take delivery of products when we deliver them in accordance with the stated delivery times (or collection) for the delivery charge you have paid. If you do not accept delivery of the products or we are unable to deliver or are delayed in delivering products because of your actions or omissions, then we may charge you and you will be liable to pay us for all costs we incur.
Customs duties and taxes
If your delivery address is not within Thailand, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Tate Online advises each customer to contact their local customs office for further information. You should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Changes to Terms of purchase
We reserve the right to change these Terms of purchase for buying products online from time to time. If this happens, we will notify you by posting the new Terms & Conditions of purchase on the website. If you do not wish to be governed by the revised Terms & Conditions of purchase, you must not place any further orders. These Terms & Conditions of purchase are governed by the law of Thailand and you and we agree to use the Thai courts should any dispute arise. If any part of these Terms of purchase is found to be invalid by law, the rest of them remain valid and enforceable.
If you have any questions about this Terms & Conditions, please contact us.
UniqueUrn 202 Between Soi 10 – Soi 12, Sukhumvit Road, Klongtoey, Bangkok, Thailand 10110
Tel.: +66(0)26533729 | Cell: +66(0)896692800 | Email: email@example.com